Privacy Policy

This website is operated by LOMO TEA NIGERIA LTD (“LOMO TEA”, “we”, “us”), a bubble tea brand based in Abuja, Nigeria. This Privacy Policy explains what personal information we handle through this website and the choices you have.

Contact form. When you use the contact form on this website, the details you enter (name, email address, phone number, subject and message) are used to compose an email in your own email application, which is then sent to us at info@lomotea.com. The information only reaches us if you choose to send that email.

Other channels. If you contact us by phone, WhatsApp or in person at our stores, we receive the information you share with us in those conversations.

This website does not use cookies, analytics or advertising trackers, does not create user accounts, and does not store your personal information on its own servers.

We use the information you provide to respond to your inquiries, handle feedback and complaints, and improve our products and services. We do not use it for automated decision-making or profiling.

We do not sell or rent your personal information. We share it only with service providers who help us operate our business (such as email and communication tools) under confidentiality obligations, or when disclosure is required by law.

Communications sent through third-party applications such as WhatsApp are also governed by those providers' own privacy policies.

We keep your personal information only as long as necessary for the purposes described above, after which it is deleted or destroyed.

Under the Nigeria Data Protection Act 2023, you have the right to request access to your personal information, correct or delete it, restrict or object to its processing, and lodge a complaint with the Nigeria Data Protection Commission. To exercise any of these rights, contact us at info@lomotea.com.

We may update this Privacy Policy from time to time. The latest version is always available on this page, with its effective date shown at the top.

If you have any questions about this policy, email us at info@lomotea.com, call +234 906 737 5348, or visit us at Adetokumbo Ademola St, Wuse 2, Abuja, Nigeria.